Privacy Notice
Helping you understand how we handle your personal information
Last updated: April 2026
1. Who We Are
This Privacy & Cookie Policy explains how Miller Verkroost (“we”, “us”, “our”) collect, use, store and protect your information when you use our website or our services.
We are the data controller for the personal information we process.
For any questions, contact our Data Protection Officer at info@millerverkroost.com.
2. The Information We Collect
We collect information when you contact us, make a booking, receive an invoice, sign up for marketing, or interact with our website.
Information may include: name, address, phone, email, company name, service details, invoicing details, and technical data such as IP address.
We do not retain any data taken from your computer or device once the services we provide to you have been completed.
3. How We Use Your Information
To provide support services, manage bookings, issue invoices, communicate with clients, send marketing (with your consent), and improve our website.
4. Lawful Bases for Processing
Contract, legitimate interest, legal obligation, and consent (for marketing and non-essential cookies).
5. How Your Data Is Stored
Data is stored in Microsoft 365, Google Workspace, Wix, and Stripe. All systems are password-protected, access-controlled and GDPR compliant.
6. Data Retention
We retain client records for up to seven years for tax and accounting purposes and to assist returning clients. No device/computer data is retained once the services we provide to you have been completed.
7. Sharing Your Information
Shared only when necessary with Microsoft, Google, Wix, Stripe, accountants, or regulatory bodies. We do not sell personal information.
8. Your Rights
You may access, correct, delete or object to processing, or withdraw consent. Contact info@millerverkroost.com or the ICO at www.ico.org.uk.
9. Cookies and Tracking Technologies
We use essential, analytics, marketing, and functionality cookies to operate and improve the site.
10. Cookie Consent
A cookie banner allows you to accept, reject or manage cookies on your first visit. You may delete cookies via your browser any time.
11. Third-Party Cookies
Some cookies come from Google, Wix or other services. We do not control these. See their privacy policies for details.
12. Data Security
We use encrypted connections, access controls, MFA, secure cloud systems and secure deletion of temporary files after migrations.
13. Changes to This Policy
We may update this policy from time to time. The latest version will always appear on our website.